Based at Beth Israel Deaconess Medical Center, a major Harvard Medical School teaching hospital, OpenNotes is an academic lab studying, spreading, and teaching transparent communication among patients, care partners, and clinicians.

Based at Beth Israel Deaconess Medical Center, a major Harvard Medical School teaching hospital, OpenNotes is an academic lab studying, spreading, and teaching transparent communication among patients, care partners, and clinicians.
Our vision is a world in which open, transparent communication is the standard of practice throughout all healthcare settings.
Our team includes clinicians, social scientists, and patient advocates, working together to identify and disseminate best practices for sharing medical information with patients, families and care partners.
Shared Access: Engaging family care partners through shared access to the electronic health record
Educating Young Health Professionals: Teaching medical students to offer open and transparent communication
OpenNotes Lab: Where patients, notes and AI meet
OurDX (Our Diagnosis): Investigating potential diagnostic breakdowns in ambulatory care
OurNotes: Clinicians and patients to creating notes together
Open Results: Patients and investigators determining optimal methods for releasing test results
Working to help patients take a more active role in their own health care.
Always learning more about the effects of open notes on patients and systems.
Executive Director (LinkedIn)
Catherine (Cait) is Associate Professor of Medicine at Harvard Medical School and a health policy and data nerd with expertise in emerging trends in health care delivery. A graduate of the University of Massachusetts, School of Public Health, and the Joseph P. Mailman School of Public Health at Columbia University where she received her doctoral degree, Cait has also held research and faculty positions at Mathematica Policy Research, Simmons College School of Social Work, and the Harvard T.H. Chan School of Public Health.
Co-Founder, OpenNotes
Tom Delbanco, MD, is the John F. Keane & Family Professor of Medicine, Harvard Medical School (HMS) and Beth Israel Deaconess Medical Center (BIDMC). Educated at Harvard College and the Columbia College of Physicians and Surgeons, Dr Delbanco trained in internal medicine at Bellevue, Harlem, and Presbyterian Hospitals in New York. Following military service, he came to Boston where, until 2002, he was Chief of the Division of General Medicine and Primary Care at Beth Israel Deaconess Medical Center, a unit he founded and led for more than 30 years. At the former Beth Israel Hospital, Dr Delbanco created one of the first primary care practice and teaching programs at an academic health center, and in 1979 he developed and led the Harvard Medical School Faculty Development and Fellowship Program that has now prepared more than 300 general internists for academic careers.
Co-Founder, OpenNotes
Jan Walker, RN, MBA, is an Associate Professor of Medicine at Harvard Medical School and a member of the research faculty in the Division of General Medicine and Primary Care at Beth Israel Deaconess Medical Center in Boston. Her primary research interests are in patients’ perspective on care, the use of information technologies to improve their experience, and strategies to reorganize and improve primary care practice.
Director, Patient Safety & Discovery
As Director of Patient Safety and Discovery at OpenNotes at Beth Israel Deaconess Medical Center, and co-Director of Research at the national Collaborative for Accountability and Improvement, Dr. Bell’s work concentrates on patient engagement, diagnostic safety, and equity. Her research on open notes is recognized as a “transforming concept” in patient safety and has been cited by the National Academies of Medicine, the National Quality Forum telemedicine diagnostic measures development, and the IHI National Action Plan.
“Transparency. It’s logical and it’s ethical… It’s logical because patients need information in order to be engaged in their care. And it’s ethical because information essential to patients must be disclosed and patients must be well informed in order to make decisions.” – Liz Salmi
“I’ve tried all my professional life to break down walls between patients and those who care for them… I think patients can save doctors.” – Tom Delbanco, MD
“I want you to be excited about what we are doing… This is just opening the door. This is just a foundation. Transparency as a new way of thinking about where we are going.” – Tom Delbanco, MD
“Patients don’t always have access to the medical information they need to really join the conversation.” – Jan Walker, RN, MBA
Except where otherwise noted, the content by OpenNotes is licensed under a Creative Commons Attribution 4.0 International License.
NEW WEBINAR
Getting It Write: What To Do Now That Patients in England Can Read Their GP Notes
Tuesday, November 1, 2022 | 8am Pacific Standard Time (PST)
11am Eastern Standard Time (EST) / 3pm Greenwich Mean Time (GMT)
While open notes have been the “law of the land” in the United States for more than a year, in England, adult patients accessing care through the National Health Service (NHS) will have access to their primary care record online for the first time starting Nov. 1, 2022.
In this webinar, we’ll be joined by open notes experts and discuss what this change means for patients and general practitioner (GP) staff in England.