Getting It Write: What To Do Now That Patients In England Can Read Their GP Notes
About this webinar:
While open notes have been the “law of the land” in the United States for more than a year, starting in November, 2022, adult patients in England seeking care through the National Health Service (NHS) will increasingly gain access to their primary care records online.
In this webinar, open notes experts discuss what this change means for patients and general practitioner (GP) staff in England.
What this means for patients in England:
Using online services, such as the NHS App, patients in England aged 16 or older will be able to read any new information added to their primary care record. The information shared in the NHS App will include test and lab results, lists of medications, hospital letters, and the free text entries written by general practitioners (GPs) during patients’ appointments (‘open notes’).
*GP is the equivalent of a primary care doctor in the US.
Watch this webinar:
Watch specific chapters of this webinar:
0:00 Charlotte Blease, PhD: Introductions & Context
6:37 Kay Gallacher: A Patient’s Perspective
17:54 Gail Davidge, PhD: Patient Access To Online Primary Care Records In England: The Story So Far
31:19 Brian McMillan, PhD, GP: Top Tips For Writing Notes
43:40 Q&A
Download a pdf of the slide deck:
Getting It Write Webinar Slide Deck (with resource links)
About the Moderator
Charlotte Blease, PhD received her degree in philosophy in 2008. She has held appointments in universities across the UK and Europe. Most recently, she was a Fulbright Scholar at Harvard Medical School, and researcher at Beth Israel Deaconess Medical Center, Boston for the last five years. She is soon to take up a post at Uppsala University, Sweden. Dr. Blease has published more than 100 peer reviewed articles in healthcare on topics including ethics, philosophy of medicine, and digital healthcare, and is an internationally recognized expert in placebo studies. She was winner of a UK-wide BBC competition in 2012 for academics, and continues to contribute to the BBC, as well as other press outlets. Currently, she is writing a book on digital healthcare, entitled Dr. Robot, for Yale University Press.
About the Presenters
Kay Gallacher is a patient advocate who has been a Public Contributor with The University of Manchester for the past 8 years and has been involved with many health-related research projects. Kay is currently the Co-Chair of the Faculty’s Social Responsibly Forum and the lead Public Contributor on a project developing a handbook and app for users of primary care services. She is particularly interested in the safety and security of medical data and records. Having a marketing and communications background, Kay likes to apply her skills to ensure that research findings are written in plain English and are accessible to the general public. One of her personal objectives is to get more members of the public involved in research, particularly those from under represented communities.
Gail Davidge, PhD, is a psychologist and health researcher based in the United Kingdom. She is currently working as a Research Associate at the University of Manchester on research concerning patient online access to primary care health records. Her research interests include a wide range of issues connected with addressing digital health inequalities, with a special interest in supporting under-served communities to participate in research.
Brian McMillan, PhD, GP, is a Senior Lecturer at the Centre for Primary Care and Health Services Research, University of Manchester, practicing GP, and HCPC-Registered Health Psychologist. His research interests include the application of digital technology and psychological theory to improving patients’ experiences of primary care. He is currently conducting research into patient online records access in primary care, and working alongside the NHS Transformation Directorate to improve the experiences of staff and patients using this service. After qualifying with a BSSc in Psychology from Queen’s University Belfast, Brian completed his PhD at the University of Leeds and worked there as a Research Fellow before returning to study Medicine. He finished his medical degree in 2010, completed his academic foundation training in York, was an NIHR Academic Clinical Fellow in Sheffield during his GP training, and then moved to Manchester to take up a post as an NIHR Clinical Lecturer in Primary Care.
