By Jessica Greene, PhD, Judith H. Hibbard, PhD, Rebecca Sacks, and Valerie Overton, CNP, RN
Patients who have the knowledge, skills, and confidence to manage their health and health care report better health care experiences than patients with lower levels of “activation” who see the same clinicians. Findings from this Commonwealth Fund–supported study suggest that care experiences are transactional―shaped by providers and patients alike.
Read more about this study on the Commonwealth Fund website.
