Bell S, Gerard M, Fossa A, et al., A patient feedback reporting tool for OpenNotes: Implications for patient-clinician safety and quality partnerships. BMJ Qual Saf 2016 Dec 13. pii: bmjqs-2016-006020. doi: 10.1136/bmjqs-2016-006020.
Patients and care partners reported potential safety concerns in about one-quarter of reports, often resulting in a change to the record or care. Early data from an OpenNotes patient reporting tool may help engage patients as safety partners without apparent negative consequences for clinician workflow or patient-clinician relationships.
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