Herlihy M, Harcourt K, Fossa A, et al., An Opportunity to Engage Obstetrics and Gynecology Patients through Shared Visit Notes. Obst Gynec July 2019, 134(1):128-137.
Objective: To assess obstetrics and gynecology patients’ interest in reading their ambulatory visit notes, identification of documentation errors, and perceptions of sensitive language through a quality improvement (QI) initiative.
Methods: Beginning April 2016, as part of a QI project all obstetrics and gynecology patients (except family planning) were invited to read their ambulatory visit notes and provide feedback using a patient reporting tool codeveloped with patients. Two physicians with safety expertise reviewed all patient-reported errors over the first 16 months.
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