Etchegaray JM, Gallagher TH, Bell SK, Sage WM, Thomas EJ. Error Disclosure Training and Organizational Culture. Agency for Healthcare Research and Quality. August 2017.
Error disclosure, teamwork, and safety culture all improved over a 3-year period during which disclosure training was provided to key faculty in these six institutions. Self‑reported likelihood to disclose errors also improved. The precise impact of the training on these improvements cannot be determined from this study; nevertheless, we present an approach to measuring error disclosure culture and providing training that may be useful to other institutions.
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