Leveille S, Fitzgerald P, Harcourt K et al. Patients Evaluate Visit Notes Written by Their Clinicians: a Mixed Methods Investigation, Journal of General Internal Medicine. July 15, 2020. https://doi.org/10.1007/s11606-020-06014-7
Background
Patients actively involved in their care demonstrate better health outcomes. Using secure internet portals, clinicians are increasingly offering patients access to their narrative visit notes (open notes), but we know little about their understanding of notes written by clinicians.
Objective
We examined patients’ views on the clarity, accuracy, and thoroughness of notes, their suggestions for improvement, and associations between their perceptions and willingness to recommend clinicians to others.
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