Turer R, McDonald S, Lehmann C, et al. Real-time electronic patient portal use among emergency department patients. JAMA Netw Open. 2024;7(5):e249831
doi: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2818240
These findings suggest that real-time patient portal use during ED encounters has increased over time, but disparities exist in portal access that mirror trends in portal usage more generally. Given emergency medicine’s role in caring for medically underserved patients, there are opportunities for EDs to enroll and train patients in using patient portals to promote engagement during and after their visits.
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