“He is a frequent flyer.” This is a term we reserve for patients who consume a lot of services. In the outpatient clinic, it’s the type of patient who comes for frequent visits perhaps more often than medically necessary. Oftentimes, more than we’d like.
patient experience
Allina Health gives patients expanded access to their medical records
MINNEAPOLIS 05/04/2017 — To improve patient experience and care, Allina Health is the Twin Cities’ first health system to launch OpenNotes. After a visit to the doctor, when people are
Open Notes: Building Transparency, Trust, and Better Health Outcomes
In this Health Literacy Out loud podcast, Helen Osborne talks with Dr. Susan Woods, Director of Patient Experience for the Connected Care Office at the Veterans Health Administration about: Open Notes, a way for patients to electronically and securely access their own clinical notes thought a patient portal. How Open Notes benefit patients and providers
The Rise of the Patient Voice
By Jan Walker, RN, MBA Tom and I began working together in the early 1990’s. Tom had already been causing a stir. He had started one of the first hospital-based primary care teaching practices at Beth Israel Deaconess Medical Center (BIDMC) and was constantly examining ways to improve quality in care. Deep down in there,…
ePatients.net: 50 million more patients to get OpenNotes! Huge win for empowered partnership!
Big news: a multi-foundation $10 million grant will spread OpenNotes access to fifty million more patients! Nearly 20% of America will have full access to their providers’ visit notes, so they can review them from anywhere! Regular readers know we’ve always been loud fans of the OpenNotes project. Initially funded by Robert Wood Johnson Foundation…
